Terms of Use

These terms cover your use of hygienistdaily.com, the waitlist and, once it opens, the paid CIH® practice question service. You can contact us at [email protected].

By joining the waitlist or starting a trial, you agree to these terms. If you don't agree, please don't use the service.

Your rights under Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law, including that they will be provided with due care and skill. If we fail to meet a guarantee, you may be entitled to have the problem fixed, to cancel and get a refund for any part of the service you haven't used, to compensation for any drop in value, and to compensation for reasonably foreseeable loss. Nothing in these terms excludes, restricts or changes those rights. If any part of these terms seems to, that part does not apply.

The waitlist

The waitlist is free. You give us your name, email address and target exam window so we can tell you when the service opens and send any emails you agreed to. We only send marketing emails with your consent. Every email says who it is from and has an unsubscribe link, and we act on unsubscribe requests within 5 working days. See our Privacy Policy for how we handle your details.

The paid question bank

When it opens, the paid service will give you a daily email with practice questions and access to worked answers online. It is a subscription. Before you sign up we will show you, next to the sign-up button, the price, how often you'll be charged, when the first charge happens, that the subscription renews until you cancel, and how to cancel.

Price: A$29 a month for founding members and A$39 a month at the standard price. Prices are shown in Australian dollars as a single total price, including GST where it applies.

12-month pass: A$249, paid once for 12 months of access.

14-day free trial

  • One free trial per person. If you haven't had a Daily Hygienist trial before, you can try the service free for 14 days.
  • We take your card details when you sign up, but we don't charge you during the trial.
  • Your trial ends 14 days after you sign up.
  • On day 12 of your trial we'll email you to remind you that the trial is ending, the date of the first charge and the amount.
  • If you cancel before the trial ends, you won't be charged.
  • If you don't cancel, your subscription starts when the trial ends and we charge your card the price shown when you signed up.

Billing and cancelling

  • After the trial, we charge you at the start of each month until you cancel. Each month runs from the day your trial ended.
  • You can cancel online at any time. You don't need to call or email us.
  • If you cancel after the trial, you keep access until the end of the period you've paid for, and we won't charge you again.
  • We don't give refunds if you simply change your mind about a period you've already paid for. This doesn't affect your rights under the Australian Consumer Law.
  • If we plan to raise the price, we'll email you at least 30 days before the new price applies. You can cancel before then and you won't pay the new price.

About the questions

  • All questions are original practice items. They are not BGC exam questions, and we never use recalled exam content.
  • Study material can contain errors. If you find one, tell us and we'll fix it.
  • We don't guarantee that you will pass any exam.
  • The content is for exam study. It is not professional advice for a particular workplace. Exposure limits change, so check the current source before you rely on a value at work.

Using the content

The questions, explanations and emails are our copyright. Your subscription is for you alone. You may use the content for your own study, but you may not share your login, forward the daily emails to others, or copy, sell or publish the content.

Please don't send us questions recalled from a real exam. We won't use them.

If you break these terms

If you seriously break these terms, for example by sharing your account or publishing our content, we may suspend or end your access. We'll tell you why by email first and give you a chance to respond, unless the breach is ongoing and serious. If we end your subscription and you haven't broken these terms, we'll refund any part of a period you've paid for but not used.

If we close the service

We won't charge you after it closes, and we'll refund any part of a period you've paid for but not used.

Changes to these terms

If we change these terms in a way that affects paying subscribers, we'll email you at least 30 days before the change takes effect. If you don't agree, you can cancel before then and we'll refund any part of a period you've paid for but not used.

Trademarks

CIH® and Certified Industrial Hygienist® are registered certification marks of the Board for Global EHS Credentialing® (BGC®). Daily Hygienist is independent and is not affiliated with, endorsed by or approved by BGC.

Law that applies

These terms are governed by the law of Victoria, Australia. This does not take away any rights you have under the Australian Consumer Law.

Contact

[email protected]

If you have a complaint, email us first at [email protected].